System Steering and Adaptation

Change is inevitable for any system (Enterprise, goverment) in its life-cycle regardless of how successful it has been in the past.

Change is driven within organization of the system itself: its structure, governance, resources, its business model (merges and acquisition , expansion to new markets). Change is also driven by external factors such as market competition, disruptive technology, new goverment regulations, demographics and environmental factors.

When undertaking change/adaptation many factors need to be considered:

  • System complexity : system are multi faceted and are interconnected with the environment and markets, its operation entities and its management in multitudinous ways
  • Adaptation effect structure and process (resilience threshold), identity and feedback
    • Business process, internal processes, technological infrastructure
    • Structure related relationship with the environment  (geographical)
  • Change impact different levels/layers such the business model (how business generates revenue, how it ensures sustainability) the organizational model (control, organization, leadership, attenuation)  to maximize potential and control resilience
  • Technological changes to leverage potential, management control and enable new business models

These changes require continuous adaptation following cycle with feedback consisting of:

  • Exploration of current systemic situation (shared understating) by building a prototype that capture its essence in terms of potential, viability and resilience
  • Diagnose (identify leverage) and design new structure (future structure) , policies, processes, technological leverage and validate by simulation to test systemic prototype
  • Realize the new design (leverage) using prototype as a guide (model of the system)
  • Monitor via systemic operation room (control tower) in order to have continuous feedback (feedback loop to exploration, design ) needed to validate prototype and realized initiative.